Metesa France, the Service Partner for Medical Device Manufacturers
We deliver a unique offering focused on flexibility and optimisation of customer service operations regarding manufacturers’ s medical devices.
Breakdown of our Activities
49%
- In Vitro Diagnostics
45%
- Imaging & Medical Devices
6%
- Lifesciences & Pharma
79%
- Field Services
10%
- Biomedical Applications
7%
- Vendin-le-Vieil Workshop
4%
- Paris Nord Workshop
Metesa France Services
Field Service
Our mobile medical maintenance engineers operate across France and the Benelux region.
They perform preventive and corrective maintenance on medical devices, in vitro diagnostic systems and imaging equipment.
Our field service engineers are trained directly by OEM medical device manufacturers.
Workshop Service
At our Vendin-le-Vieil and Paris Nord 2 workshops, our technicians repair and refurbish medical devices, provide preventive and corrective remote maintenance for end customers, perform periodic quality controls, and manage logistics in support of field service operations.
Metesa France workshop engineers are trained in complete instrument procedures and testing protocols, directly by medical device manufacturers.
Application Service in Medical Biology & Medical Devices (On site)
Configuring instruments, performing tests, validating methods, training users and providing support during system start-up… this is the day-to-day work of Metesa France application engineers.
Our specialists therefore support end customers in the deployment and proper operation of new instruments.
Service Coverage Across France and the Benelux
Our sites - Nord & Paris
Field Service Engineers and Field Application Specialists
*In 2025
Les actualités Metesa France
Quality & Certifications
ISO 9001
Quality Management System (QMS)
We place the highest importance on the quality of our services and processes in order to best meet our customers’ needs. Our ISO 9001 certification, renewed annually since 1996, demonstrates our commitment to maintaining an effective Quality Management System and to continuously improving our performance to ensure customer satisfaction.
ISO 13485
Medical Device Quality Management System
We have been ISO 13485 certified since 2019. This medical device specific standard ensures that our services meet the most stringent regulatory requirements, particularly with regard to the performance and safety of medical devices.
EcoVadis
International standard for CSR assessments
Each year, we are assessed by EcoVadis on our Corporate Social Responsibility (CSR) approach, based on four categories aligned with the ISO 26000 framework:
- Environment: reducing our environmental footprint
- Social & Human Rights: respecting human rights and ensuring employee quality of life and working conditions
- Ethics: promoting transparent and responsible business practices
- Sustainable Procurement: selecting suppliers who share our values